Front Desk Agent/Housekeeper
University Manor Inn
Buffalo New York
Salary: Neg Per Hour
Responsibilities:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room changes, and other requests
- Handle guest complaints and resolve issues promptly and professionally
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Must clean rooms and able to do Laundry
- at least 4 years of
housekeeping experience is requiring.
Skills:
- Strong knowledge of hotel management systems and phone systems
- Excellent hospitality management skills
- Exceptional phone etiquette and communication skills
- Ability to provide outstanding guest services and build positive guest relations
- knowledge of computer, MS office is required.
- Strong attention to detail and organizational abilities
- Ability to handle difficult situations with professionalism and composure
Schedule:
- 8 hour shift
- Evenings as needed
- Every weekend
- Holidays
- Morning shift
Experience:
- Front desk: 3 years (Required)
- Housekeeping: 3 years (Required)
Job Overview
Posted Date: 28 Mar 2025
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
University Manor Inn
Name: University Manor Inn
Web: https://universitymanorinn.com/