Donor Relations Specialist (Part-time)
Buffalo City Mission
Buffalo New York
Salary: Neg Per Hour
Essential Functions and Tasks
- Input donor
related contribution data and assists in maintenance of donor software.
- Maintain
weekly direct mail campaign totals via Excel spreadsheet encompassing all
aspects of direct mail and solicitations, making sure all donations are
entered, processed and tracked accordingly.
- Maintain
Clearview Donor platform.
- Ensure
proper stewardship by protecting donors’ rights, intentions and activities
in current software.
- Assist with
preparing incoming donor donation contributions.
- Recognize
donors through thank you letters and receipts.
- Help
maintain all credit card donations and instill proper processing methods.
- Represent
the organization to all clients, volunteers and fellow co-workers in a
Christ like manner that serves as an example of Christian behavior.
- Please note
this job description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required of the
employee for this job. Duties, responsibilities and activities may change
at any time with or without notice.
Education and Experience
- Associates
Degree in Social Services, Business Administration or other relevant
degree. Bachelors degree preferred from an accredited college or
university.
- Minimum 2
years donor or related work experience.
Other Qualifications
- Computer
proficiency in Microsoft Office, particularly Excel, Windows and Internet
- Working
knowledge of a Customer Relationship Management (CRM) system/donor
database
- In the
midst of a mature walk with Jesus Christ and able to articulate belief.
Knowledge, Skills and Abilities (KSAs)
- Excellent
telephone etiquette with professional verbal and written communication
skills.
- Works in a
conscientious, consistent and thorough manner.
- Develops,
implements, evaluates and adjusts plans to reach goals while ensuring the
optimal use of resources.
- Relates
well to all kinds of people regardless of level inside or outside of the
organization. Uses diplomacy and tact when dealing with and interacting
with others. Diffuses tension. Fosters collegial and cooperative
attitudes. Works effectively to achieve common goals.
- Listens to
others, able to communicate issues clearly and credibly with widely varied
audiences and overcome resistance; fosters open communication and manages
emotion in positive ways.
- Understands
and meets customer needs, whether internal or external, providing a high
level of service and cooperation, courteousness & sensitivity)
- Deals with
situations and issues proactively and persistently, seizing opportunities
along with a personal willingness and ability to respond to changes.
Organizational Expectations
- Christian beliefs compatible with the spiritual and pastoral mission of the Buffalo City Mission. Act as knowledgeable and effective ambassador to the community.
- Willingly
accepts personal responsibility for decisions, actions, attitudes and
behaviors that contribute to the overall effectiveness of the
organization. Communicates effectively, follows through on assignments,
uses resources efficiently, participates in learning opportunities and
treats others with respect and dignity.
- Serves as a
role model and performs job responsibilities to the highest standards in
every situation. Demonstrates commitment to quality of service.
- Understands and demonstrates behaviors consistent with the mission and values of the organization while contributing to the overall success of the strategic plan.
Job Overview
Posted Date: 08 Mar 2025
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Buffalo City Mission
Name: Buffalo City Mission
Web: https://www.buffalocitymission.org