Western New York Arena LLC

Parking Admin Assistant

Western New York Arena LLC

Buffalo New York

Salary: Neg Per Hour


DUTIES & RESPONSIBILITIES:

  • Compiles and maintains all required data of the parking operation, including but not limited to; payment logs, event/daily reports via ParkHub, pre-sale reports via Ticketmaster, all reporting relating to revenue for accounting and budgeting purposes, parking pass information and usage for access control, event creation templates and updates.
  • Deliver high level of customer service to both internal and external customers at all times.
  • Manage all monthly parking and individual parking reservation request. Including compiling application and customer data, updating/providing parking access for monthly parker and staff, and manage delinquent accounts as needed.
  • Follow and enforce all KeyBank Center and Harborcenter policies and procedures.
  • Assist in various project work as assigned.
  • Maintain strict confidentiality of all issues.
  • Maintain open communication with Parking Manager and Assistant Manager at all times.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent, required.
  • Microsoft Office Suite experience, preferred.
  • Experience with cash handling and reconciliation, and POS systems preferred.
  • Strong communication skills, both verbal and written.
  • Excellent customer service.

PHYSICAL REQUIREMENTS:

  • Must be able to lift fifty (50) pounds.
  • Must be able to walk, stand for long periods of time, climb stairs and move freely and sometimes rapidly about the parking facilities in emergent situations.
  • Must be able to work outside in all types of weather conditions.
  • Must be able to work non-traditional hours that can include, days, evenings, nights, weekends, holidays as needed.

Job Overview

Posted Date: 13 Feb 2025

Location: Buffalo New York

Salary: Neg Per Hour

Company Information

Experienced management professional with 36 years of progressive and successful experience in sports, entertainment and professional arena operations.

Name: Western New York Arena LLC

Web: www.keybankcenter.com

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