Resource Team Assistant - HYBRID
Person Centered Services
Buffalo New York
Salary: Neg Per Hour
ESSENTIAL FUNCTIONS
- Organizing
files, creating correspondence, and preparing reports or documents.
Maintain an organized filing system, draft and format professional
correspondence, and compile comprehensive reports and documents as needed.
- Coordinate
and manage multiple calendars, schedule and confirm meetings, and ensure
all participants are informed and prepared.
- Assemble
and prepare documents for physical mailing and utilize electronic
signature software to facilitate timely and secure document signing.
- Perform
a variety of office duties such as answering phones, managing office
supplies, and maintaining a clean and efficient workspace. Providing
proactive support to ensure smooth day-to-day operations. Anticipate the
needs of the team, identify potential issues, and implement solutions to
maintain seamless operations.
- Record
meeting minutes. Accurately capture and document key points, decisions,
and action items during meetings, and distribute minutes to relevant
parties.
- Complete
case review notes for the Resource Team. Review and summarize case
information, ensuring all relevant details are documented and accessible
for team members.
- Assisting
to confirming the completion of assigned action steps. Track and follow up
on action items assigned to team members, ensuring timely completion and
accountability.
- Overseeing
the Resource Team SharePoint. Manage and maintain the SharePoint site,
ensuring it is organized, up-to-date, and accessible to all team members.
- Manage
the Resource team mailbox to designate appropriate parties for response.
Monitor the team mailbox, prioritize and delegate emails to the
appropriate team members, and ensure timely responses.
OTHER DUTIES
- Commits
to a respectful, just, and supportive environment for individuals and team
members aligning with the organization’s commitment to inclusion and
belonging.
- Other
duties as necessary or assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Exceptional
organizational skills
- Experience
with Excel, Word, Outlook, SharePoint, Core Cx360- preferred
- Ability
to multitask
- Ability
to solve problems
- Time
management skills to ensure deadlines are met
- Exceptional
verbal and communication skills
- Ability
to work in a fast-paced environment
EDUCATION & EXPERIENCE
- High
school diploma or equivalent, Required
- Administrative
support experience, Required
- Experience
in customer service preferred
- Experience in working with people with IDD preferred
Job Overview
Posted Date: 13 Feb 2025
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Our Care Coordinators link and refer people with intellectual and developmental disabilities to a huge network of resources. We make sure individuals and families have access to the support they need! As you navigate through the complicated world of eligibility and enrollment, we are with you every step of the way.
Name: Person Centered Services
Web: https://personcenteredservices.com