Customer Service Associate
Scherer Electric
Niagara Falls New York
Salary: Neg Per Hour
ARE YOU A GOOD FIT?
- Ask yourself: Are you a self-motivated problem solver?
- Do you have excellent communication skills, both written and verbal?
- Can you manage your time well and effectively prioritize tasks?
- Do you keep your workspace clean and organized?
- Are you a fast learner?
- Do you thrive in a fast-paced environment? If so, please consider applying for this customer service position at our electrical office today!
YOUR LIFE AS AN CUSTOMER SERVICE ASSOCIATE
- As a Customer Service Associate, you play a vital role in our office.
- You arrive each day ready to ensure that our clients are being heard.
- You are comfortable receiving calls while multitasking with a computer program to enter the data while talking to customers.
- Using a script and relaying how their service call is going to work.
- Your goal is to provide prompt, convenient service as well as to maximize our field technicians' time and mileage.
- You respond to emails, collect payments, pull permits, and do any research that needs to be done.
- Your inner organizer loves the sense of order you create throughout the day.
- You get great satisfaction making sure that our customers are happy!
WHAT WE NEED FROM YOU
- Verifiable experience in a fast-paced customer
service/scheduling & dispatch position
- Customer service skills
- Great Multitasker
Job Overview
Posted Date: 07 Feb 2025
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
Scherer Electric
Name: Scherer Electric
Web: https://www.schererelectric.com/