Service Support Administrator
PlanET Biogas
Buffalo New York
Salary: Neg Per Hour
Responsibilities:
- Provide administrative support to the Service
Department, including managing schedules, maintaining records, and preparing
reports.
- Assist in processing service orders including data
entry, invoicing, and billing.
- Ensure data accuracy and consistency within the ERP
system.
- Monitor the performance of the ERP system,
troubleshoot issues and coordinate system upgrades.
- Greet visitors, manage incoming calls, and handle
correspondence.
- Provide general administration support to the
office, including shipping support, ordering supplies and office documentation.
- Collaborate with other departments, including
finance, operations, and purchasing, to ensure seamless coordination of service
activities and adherence to company policies and procedures.
- Coordinate vendor quotes to support Service
Coordinator
- Maintain inventory of service parts and supplies,
monitoring stock levels, and coordinating replenishment as needed.
- Manage invoices and accounts payable for service
customers.
- Maintain detailed records of parts, transactions,
including receipts, issues, returns, and adjustments. Including follow up with
vendors on all parts tracking.
- Maintain accurate financial records and
documentation.
- Generate and send invoices to customers or clients.
- Review invoices for accuracy and completeness.
- Process payments received and update customer
accounts accordingly.
- Adapt to changing priorities and take on new
responsibilities as required to meet the evolving needs of the organization.
Qualifications:
- High school diploma or equivalent required
- Previous experience in a customer service or
administrative role, preferably in a service or technical environment.
- Strong communication and interpersonal skills, with
the ability to interact professionally with customers and colleagues.
- Proficiency in Microsoft Office suite (Word, Excel,
Outlook) .
- Flexibility to adapt to changing proprieties and handle multiple tasks simultaneously.
Job Overview
Posted Date: 30 Jan 2025
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
PlanET (pronounced “Plan-E-T”) is a pioneer in the North American agriculture and organics anaerobic digester (AD), biogas and Renewable Natural Gas (RNG) sectors and is among the world leaders in the industry. While PlanET’s reach may be global, we have always taken great strides to maintain our focus on local markets and see ourselves as long term partners with each one of our clients. PlanET Biogas Solutions (an affiliate of German based PlanET
Name: PlanET Biogas
Web: https://planet-biogas.com