Horizon Health Services

Administrative Assistant

Horizon Health Services

Niagara Falls New York

Salary: Neg Per Hour



What will your day look like?

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

As an Administrative Assistant at Horizon, you will…

  • Welcome all visitors of the clinic to create an exceptional patient experience with every interaction.
  • Work in a demanding, fast paced environment that is frequently adapting to industry standards where you will interact with patients seeking mental health and substance use treatment. Patients can include children as young as three, adolescents and adults 18 and older.
  • Work with multiple electronic platforms that include our Electronic Health Record (EHR), various web-based systems, and other technology platforms. Duties include overseeing all scheduled appointments, assisting with medication refill request from patients and pharmacies, preparing charts and record requests and other duties as needed.
  • Supporting the day to day needs of our clinical and medical staff which includes managing, triaging, and supporting administrative responsibilities, using supplemental technologies to support patient and clinical care. This can include insurance and billing disputes, scheduling appointments, coordinating transportation needs, speaking to referral sources from courts, schools and/or hospitals, and other concerns that may arise.
  • Creative problem solving to support the overall operations of the clinic.

Why choose Horizon to build your career?

Besides the fact that we’ve been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference!

What we offer that you’ll love…

  • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
  • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
  • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
  • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
  • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
  • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
  • Paid time off and paid holidays!

What makes you a great candidate?

We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:

  • High school diploma with 2 years of experience within the customer service or behavioral health field required.

Physical demands associated with this position include:

  • Sitting for extended periods, alternating between standing and sitting
  • Mobility required with repetitive wrist, hand, and finger movements
  • Handling light duties, occasionally lifting objects up to 20 pounds

Job Overview

Posted Date: 16 Jan 2025

Location: Niagara Falls New York

Salary: Neg Per Hour

Company Information

The Horizon Corporations is comprised of three affiliated not-for-profits: Horizon Health Services, Horizon Village and Horizon Health Alliance. Horizon Health Services, Inc. is a not-for-profit corporation that provides hope and healing for individuals and their families dealing with substance use and/or mental health disorders. Established in 1975, we are the largest provider of outpatient mental health and substance use treatment in Western New York with locations in Erie, Niagara and Genesee counties.

Name: Horizon Health Services

Web: https://www.horizon-health.org/

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