The Original Pancake House

Host

The Original Pancake House

Williamsville New York

Salary: Neg Per Hour



Responsibilities

  • Greet guests warmly as they arrive and guide them to their tables.
  • Manage the seating chart and reservations efficiently to optimize table turnover.
  • Communicate with the kitchen and waitstaff to ensure smooth service flow.
  • Assist guests with any inquiries or requests throughout their visit.
  • Maintain cleanliness and organization of the host/host station.
  • Handle guest complaints or concerns with professionalism and empathy.
  • Support the restaurant staff during busy periods by helping with food service as needed.

Skills

  • Strong guest services skills with a focus on creating positive experiences.
  • Previous experience in food service or hospitality is preferred.
  • Familiarity with POS systems, particularly Aloha POS, is a plus.
  • Excellent communication skills to interact effectively with guests and team members.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • A friendly demeanor with a genuine desire to help others.
  • Knowledge of guest relations practices within a restaurant setting.

Job Overview

Posted Date: 15 Jan 2025

Location: Williamsville New York

Salary: Neg Per Hour

Company Information

The Original Pancake House

Name: The Original Pancake House

Web: https://www.originalpancakehouse.com/

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