Senior Account Manager
HSBC
Buffalo New York
Salary: Neg Per Hour
As our Senior Account Manager you will
- Manage the liquidity and cash management needs of a
portfolio of Financial Institutions, Multi-National Corporations and Local
Corporates. Maintain relationships with key influencers in the client’s
local or regional Treasury and Finance organization
- Be accountable for the retention of annual revenue of
your portfolio of clients, including capturing opportunities and
supporting growth of your clients (revenue targets included in scorecard)
- Accountable for the identification of opportunities to
deliver Client Service excellence locally and regionally; effectively
managing any risks and issues
- Accountable for monitoring and guiding the completion
of all global queries and local basic queries that may be assigned to
others
- Maintain a client footprint with the basic information
required to deliver a superior client experience
- Be the point of escalation for other stakeholders
supporting the client and for the client themselves on all GPS Service
engagements when they are the lead
- Proactively review local/regional client activity and existing solutions with GPS in order to identify any opportunities to improve the client’s experience with HSBC. This includes but is not limited to; reducing service queries and reject/error rates, streamlining processing time, improved data/payment security, identify opportunities to streamline client processes, eliminate redundancy, strengthen relationships, and increase wallet share by recomending new products & solutions that will benefit the client’s business operations.
Requirements
You´ll likely have the
following qualifications to succeed in this role:
- Strong knowledge of local and global cash management
and clearing services, products, and techniques
- Proven ability in identifying and meeting customer
needs through matching a broad range of products and services
- Good level of business acumen and commercial awareness,
including economic, cultural, procedural, and regulatory issues
- Strong interpersonal skills and ability to interact and
build relationships with internal and external stakeholders
- Excellent time management, planning and organization
skills with ability to manage multiple time sensitive tasks
- Ability to travel
- Desirable: Previous banking experience working with FIs/Corporates in a relationship or account management role and knowledge of day-to-day workings of a Corporate Treasury environment, foreign exchange, intercompany loans, payroll, and payments.
Job Overview
Posted Date: 14 Jan 2025
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
HSBC Holdings plc is a British universal bank and financial services group headquartered in London, England, with historical and business links to East Asia and a multinational footprint. It is the largest Europe-based bank by total assets, ahead of BNP Paribas, with US$2.919 trillion as of December 2023.
Name: HSBC
Web: https://www.hsbc.com/