Assistant Manager
Massage Envy
Niagara Falls New York
Salary: Neg Per Hour
Responsibilities
- Leading
the way to an amazing experience for members and guests by
managing the daily operations of the location, maintaining a clean, safe,
therapeutic environment for everyone and guiding the sales and customer
service team to positively resolve customer challenges.
- Helping
the location move more people forward in their wellness journeys by
driving membership, promoting retail sales, partnering with the franchisee
to set performance goals and working with the team to achieve them.
- Building
a high-achieving team by setting clear expectations, providing
ongoing training and mentorship, and reviewing performance regularly to
empower team members to improve and grow.
- Running
a tight ship where every operational detail is addressed, from
managing inventory and deposits to ensuring compliance with all labor and
employment laws applicable to location employees (including any local and
state licensing laws for massage therapists and estheticians).
- Creating
a strong workplace culture where all employees feel valued,
good work is recognized, issues are resolved quickly and fairly, and
everyone feels connected to the mission.
- Modelling
the Massage Envy core values of optimism, gratitude,
excellence, consistency and empathy.
- Manage
all operational aspects including driving memberships, promoting retail
sales, guiding the team, managing deposits, overseeing inventory, ensuring
compliance with all laws, etc.
- Strive
for continuous growth by setting goals, prioritizing work and analyzing
business performance
- Effectively
resolve customer challenges while maintaining a safe and therapeutic
environment
- Empower
team members to improve and grow by setting clear expectations, providing
ongoing training, and reviewing performance regularly
- Develop positive relationships and build confidence with employees, members, and guests
Job Overview
Posted Date: 26 Dec 2024
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
Positivity and empathy are the cornerstones for every member and guest who walks through the door of a Massage Envy franchised location. Massage Envy strives to earn and to keep the trust of those served by delivering exceptional and memorable service.
Name: Massage Envy
Web: https://www.massageenvy.com/