Front Desk Coordinator
Health Plus Management LLC
Niagara Falls New York
Salary: Neg Per Hour
Responsibilities:
- Make
sure patients feel welcome as soon as they walk in the door by delivering
quality and compassionate care
- Answer
incoming calls, take messages, and complete outreach to patients in a
courteous and professional manner
- Be
responsible for obtaining and filing patients' charts, and assisting our
patients as needed
- Maintain
the daily operations of the office by following standard operating
procedures and guidelines
- Contribute
to team effort by smoothly transitioning into daily roles as needed
- Protect
patient's privacy by maintaining confidentiality of personal information
(HIPAA compliant)
- Navigate
through NextGen to access and provide patient information
- Maintain
compliance by contacting patients to confirm appointments
- Respond
to inquiries, resolves risen issues, collect co pays and schedule patient
appointments
- Responsible
for the opening and closing procedures of the office as needed
- Assist
in comforting the patients and maintaining the reception area
- Other administrative tasks as needed
Knowledge and Experience
- 1+
years of relevant medical administrative experience, preferred
- Experience
with medical insurance/verification is a plus
- Knowledge
of medical terminology & procedures, and the ability to intelligently
and confidently converse with patients and referring doctors regarding
treatment is preferred
- Experience
with EMR, preferred
- Strong
computer knowledge and windows program including Microsoft word/excel
Skills and Abilities
- Bilingual
(English/Spanish) preferred/required
- Excellent
verbal and written communication
- Ensuring
a great patient experience by delivering outstanding customer service
- Exceptional
organizational and time-managements skills - the ability to multi-task is
a must
- Adaptability
and flexibility while working in a fast-paced environment
- Problem-solving
ability and aptitude
- Outcome-focused,
with an ability to work under pressure
- A
solution-oriented mindset
- A strong sense of urgency and focus in accomplishing tasks
Job Overview
Posted Date: 26 Dec 2024
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
Founded in 1994, our seasoned Long Island-based business was created to advance new and well-established musculoskeletal practices. We function as a core resource for independent private practices. We strive to present physician-owners with a clear path to satisfaction and success.
Name: Health Plus Management LLC
Web: https://healthplusmgmt.com/