Library Assistant I: Public Service - Part Time-Major Hillard Library

LIBRARIES ADMIN

The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service.
The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution focused service to join our team as a Library Assistant I.

CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.

Responsibilities of the Library Assistant I include:

• Assisting patrons in the library and on the phone with selecting and locating library materials and general library information.
• Library Account Maintenance- Issuing library cards to patrons, charging, and discharging library materials.
• Receives, inspects, sorts, and processes library materials.
• Shelving materials, reading shelves, weeding, emptying book drops, pulling holds, and performing other tasks related to routine collection maintenance.
• Assisting with programs and special events.
• Instructing patrons on self-checkout equipment and basic computer needs, including printing and faxing.
• Collecting daily statistics.
• Performing basic computer troubleshooting, including entering help desk tickets, as needed.
• Creating and maintaining library displays.
• Attending training to stay abreast of technology, programs, databases, services, and procedures.

Performs other duties as assigned.

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