Assistant Director, Social Services

HS-SOCIAL SERVICES ADMIN

• Supervises staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination.
• Plans, manages, and oversees daily operations of Social Services under the direction of the Department Deputy Director; provides consultation and guidance for supervisory staff for difficult situations or issues as required.
• Ensures compliance by Social Services with federal, State, and City regulations governing public assistance, individual and family services, and employment services programs.
• Oversees, reviews, and approves expenditures for area of responsibility; provides fiscal data for preparation of the annual budgets.
• Oversees the Fraud Team and evaluates program performance for area of responsibility
• Assists with development and implementation of policy and procedures for area of responsibility; ensures compliance with same by staff.
• Investigates customer complaints; takes corrective action as required.
• Maintains record system for assigned area; processes daily paperwork including reports, requisitions, and personnel information.
• Researches and responds to requests for information from community organizations, colleges/universities, and state and local officials.
• Coordinates staff requests to attend City training classes to ensure equal access to classes, and to enhance staff knowledge, skills, and abilities.
• Coordinates state site audits and agency preparation
• Gathers and maintains information to support periodic and special reports documenting activities and events for area of responsibility.
• Attends or conducts staff, task force, committee, and other professional meetings to exchange information; attends professional seminars or conferences to improve professional skills.
• Performs other related duties as assigned.

Apply