Hospitality Center Worker (Customer Service) at Attica Correctional Facility
Osborne Association Inc
Buffalo New York
Salary: Neg Per Hour
Essential Duties
- Greet visitors; assist them in signing in and
understanding visiting procedures and redirect visitors who may be at the
wrong facility or present on a day when their loved one cannot receive a
visit.
- Record required daily data in a log; communicate daily
data to the supervisor and DOCCS authorities as appropriate.
- Assist with visiting emergencies; communicates
information about any emergencies to the supervisor, Department of
Corrections and Community Supervision authorities, and others as required.
- Respond to general inquiries for program information.
- Disseminate resource information (approved by the
facility Deputy Superintendent for Programs) to visitors.
- Maintain a clean and safe environment in accordance
with all infection and safety control policies.
- Report all physical plant problems to the supervisor,
when appropriate, and prison authorities.
- Maintain inventory and coordinate purchases with
Regional Program Supervisor and Program Coordinator.
- In-person attendance is required to collaborate with
co-workers.
- Perform other duties as assigned.
Requirements
Education
- High school diploma or
equivalent is required.
Experience
- A minimum of one year
of customer service and or working with family and children.
Additional Skills
- Ability to interact with a multicultural population is
required
- Must be able to react to change as the program dictates
- Good organizational, communication and problem-solving
skills are required
- Must be able to obtain clearance from NYS DOCCS
Job Overview
Posted Date: 23 Oct 2024
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Osborne Association Inc
Name: Osborne Association Inc
Web: https://www.osborneny.org/