Creature Comforts Pet Resort

Receptionist and Client Service Representative

Creature Comforts Pet Resort

Buffalo New York

Salary: Neg Per Hour



Job Description Specific Duties include, but are not limited to

  • Greet clients and their pets
  • Answer Telephone with in 3 rings
  • Reply to client Email or Texts same day
  • Organize/maintain desk flow
  • Maintaining records both Client and Pet (ensure all vaccines and client info is up to date
  • Organizing and Filing (some bending and reaching required)
  • Booking Boarding Reservations for upcoming stays
  • Checking in and Cashing out Clients; including balancing the drawer/maintain change
  • Cleaning/Maintaining a welcoming area in our Lobbies for clients
  • And of course the occasional Scooping of Poop
  • Must be willing to help and be able to clean up after pets as needed 

Specific Requirements

  • Basic computer and phone skills
  • Great attention to detail
  • Great customer service skills
  • Excellent communication skills
  • Ability to work well within a team environment
  • Ability to multitask and operate in a fast paced environment
  • Can work without your cellphone
  • Ability to walk two dogs at the same time
  • Ability to stand and walk for long periods of time
    • (Able to be physically active from beginning to end of shift)
  • Lifting is required (50+lbs)
  • Work with small and large dogs various breeds, sizes and activity levels
  • Have a confident and patient demeanor
  • Of course you MUST love animals!

Experience is Required

Successful candidate should have the following (minimum) qualification

  • Education: Min of 2 year degree in Business /Accounting or Zoological/Animal Science
  • Experience: Min 1 year in a receptionist position (Dr Office, Vet Office, or other similar positions) or in a customer service related setting.
  • Pet care facility experience is highly preferred, but not required.
  • Professional references may be requested.
  • Average pay is based on experience and ranges between $15.00- $18.00 per/hr.

Must be Available to work Weekends and Holidays

Must have open availability morning, afternoon and evenings

Job Overview

Posted Date: 25 Sep 2024

Location: Buffalo New York

Salary: Neg Per Hour

Company Information

Creature Comforts Pet Resort

Name: Creature Comforts Pet Resort

Web: https://creaturecomfortspetresort.com/

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