General Manager
InTown Suites
Houston Texas
Salary: Neg Per Hour
Job Responsibilities
- Recruit, interview and hire all property staff
- Training, development and support of property staff
- Responsible for office operations, including
checking-in and checking out guests, control of all money, and bookkeeping
and payroll functions
- Ensure and provide excellent guest service
- Develop expertise on computer operating system
- Identify and manage repair and maintenance issues
- Identify capital expenditure needs and assist with
completion of capital expenditure projects
- Identify and follow up on life/safety issues and
inspection issues
- Maximize financial performance through revenue
management and pricing recommendations
- Meet budgets through P&L analysis and effective
cost and inventory control
- Assists in preparation of annual budgets
- Monitor competitors for their market
- Drive sales through local marketing
- Develop and maintain positive relationships will all
local governmental authorities
- Assist in recruitment and training of other General
Managers
Skills/Experience/Education
- Minimum 3 years’ experience in management and
supervisory experience is required.
- High school diploma is preferred, but not required as
any combination of education and experience equivalent to graduation from
high school is considered.
- Possess a valid driver’s license, current auto
insurance, and a functioning automobile.
- Ability to read, speak, write and understand the
English language in order to interact with guests, staff, handle
administrative duties, etc.
- Ability to read, understand, and interpret information
found in a variety of reports and other internal hotel information.
Sufficient mathematical skills in order to prepare forecasts and reports,
calculate room revenue, average rate, occupancy percentage and labor
costs, count and balance a cash bank, etc.
- Possess general computer proficiency and possess
thorough knowledge of Front Office/Front Desk management
- Possess thorough knowledge of related department
operations, which includes service standards/techniques, guest relations
and etiquette, and up selling techniques in order to ensure the effective
operation of the front office and related departments (examples include
providing high level of service, effective staff training, proficient
problem solving, effective cost controls, etc.).
- Ability to compose and express thoughts in a clear and
understandable way to ensure effective communication.
- Ability and flexibility to work long hours on a regular
basis and as business conditions demand.
- Ability to manage multiple activities often in
stressful situations, organize oneself/one’s work, and the efforts of
others
- Ability to make effective judgment on all facets of
front office operations and staff, and the ability to effectively solve
guest and operational problems.
- Salesmanship and knowledge of the local competitive
landscape
Mental and Physical
Demands
- Indoor work with hard and carpeted surfaces.
- Standing for eight (8) hour shifts.
- This position is occasionally required to sit; climb or
balance; and stoop, kneel, crouch or crawl. The employee must frequently
lift and/or move up to 10 pounds and occasionally lift and/or move up to
25 pounds. Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus.
- Exposure to extreme weather conditions, cold and heat.
- Extensive use of hands and fingers for manipulation of
keyboard, answering phone calls (100% of the time).
- Use of computer terminal, which requires extensive eye
contact with a video display terminal.
Perks & Benefits
- Easy to follow training programs & supportive team
throughout the onboarding process
- Health, dental, vision, life and disability insurance
- 401k with company match
- 3 weeks of PTO
- Weekly Payroll
- Career growth opportunities
- Sundays off!
Job Overview
Posted Date: 12 Sep 2024
Location: Houston Texas
Salary: Neg Per Hour
Company Information
InTown Suites is an American chain of extended stay properties in the United States, headquartered in Atlanta, GA. InTown Suites has 196 locations in 22 states.
Name: InTown Suites
Web: https://www.intownsuites.com