Catering and Events Assistant Manager
Three Pillars Catering
Buffalo New York
Salary: Neg Per Hour
Essential
Functions
- Executes events in catering, concessions, University Club and any other special events, as needed, ensuring excellence in food and guest service.
- Manages the day-to-day operations of the Catering and Concessions Departments.
- Enforces high standards of facility and equipment cleaning and sanitation.
- Ensures that ServSafe and the New York State Department of Health regulations for HACCP and Food Safety are followed.
- Completes Banquet Event Order (BEO) process from distribution to event end.
- Adheres to established purchasing programs.
- Ensures stringent inventory and security controls.
- Accurate preparation of, inventory, payroll, and other financial and operational statements as assigned.
- Performs event follow up activities with guests to insure total satisfaction with food and service.
- Promptly responds to guests’ comments, suggestions and complaints.
- Conducts thorough Event Pre-service meeting.
- Enforces accurate cash handling and stringent money controls.
- Facilitates the productivity and efficient use of all food, labor and other controllable resources.
- Completes various administrative paperwork within set timelines.
- Takes initiative to complete tasks and solve problems without specific instruction.
- Proficient in all hourly positions with the ability to jump in and assist where needed.
- Hands on management is required
- Other duties assigned by the General Manager of Catering.
- Participates in subordinate coaching, counseling and disciplinary procedures.
- Enforces union and student attendance policies.
- Responsible for training staff on standards and procedure.
- Communicate with back of house daily
- Job
duties and assignments may vary due to needs of business. This includes being
assigned to a different operation when business requires it.
Education
and Training
- Associate’s Degree or higher in food service or related field preferred.
- ServSafe Certification
- TIPS
Certification (willing to become a TIPS Certified Trainer)
Desired
Qualifications
- Minimum 3 years’ experience in a high volume food service establishment, preferably in an upscale catering, banquet or resort operation.
- Exemplary customer service skills.
- Exceptional organizational, interpersonal, and communication skills.
- Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs.
- Ability to deal with emergency situations and customer complaints.
- Proficient knowledge of HACCP, food safety and sanitation standards.
- Ability to work independently.
- Valid driver’s license and ability to drive a commercial truck.
- Be
able to work a minimum of 50 hours per week, to include a variety of day,
night, weekend and holiday shifts.
Work
Environment
- The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls.
- The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise.
- Long, irregular working hours.
- Exposure
to extreme temperatures in coolers and freezers
Physical
and Mental Demands
- The position is very active and the employee must be able to stand and walk for a minimum of 8 hours.
- The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl.
- While performing the duties of the job, the employee is regularly required to talk and hear.
- The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
- The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc…
- The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision.
- The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50
- Valid driver’s license and clean driving record required
Job Overview
Posted Date: 03 Sep 2024
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Three Pillars Catering
Name: Three Pillars Catering
Web: https://threepillarscatering.com/