Cafe Manager
SPoT Coffee
Buffalo New York
Salary: Neg Per Hour
Café Manager Responsibilities
- All responsibilities of the Assistant Café and Kitchen Managers • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in café
- Preparing weekly work schedules for employees
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs
- Taking inventory of café supplies and ordering new stock as needed
- Resolving guest complaints regarding food quality and customer service
- Suggesting new menu items based on guests' preferences and feedback
- Identifying strategies to retain and attract guests
- Handling guest conflict, including panhandling inside and outside the café, unruly guests, drunk or sleeping guests, etc.
- Checks out employees ending their shift to validate all applicable job duties have been completed to Company standards
- Monday Paperwork and Reporting (Actual vs Scheduled, PO Chart, Labor Report, Sales Report, Waste Report, New Hire packets, etc.)
- Ordering (Sysco, US Foods, Alsco, Eurocafe, Roastery, Foods, etc.)
- Implement procedures, checklists specific to their café in order to efficiently operate
- Change bank and petty cash
- Assist in interview process, led by CHRO
- Monitor labor on a shift-by-shift basis
- Social media, led by CSMO
- Incident reports
- Adjust credit card tips
- Form a team that fulfills SPoT’s goals, exhibits a good work ethic, has longevity, and embodies SPoT’s mantra
- Resolve maintenance issues
- Handle all back-of-house payroll and POS issues
- Update schedule restrictions with employee time off requests
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift
- Day shift
- Night shift
Education
- High school or equivalent (Preferred)
Experience:
- Restaurant Experience: 1 year (Preferred)
License/Certification
- Driver's License (Preferred)
Ability to Relocate
- Buffalo, NY 14202: Relocate before starting work (Required)
Job Overview
Posted Date: 03 Sep 2024
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Hip local cafe chain serving coffee drinks, breakfast & desserts, plus sandwiches, salads & pizza.
Name: SPoT Coffee
Web: https://www.spotcoffee.com/