Office Specialist (Human Resources Assistant)

HUMAN RESOURCES

• Answers multi-line phones and be able to forward calls to the appropriate person or department.
• Provides clerical support to the Human Resources departmental staff.
• Conducts or assists with prospective new hire paperwork to include background check paperwork, preparing identification badges and processing fingerprints.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Pays invoices and creates requisitions for purchase orders.
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Maintains the integrity, confidentiality, and scheduling of human resource files and records.
• Performs periodic review of files and records to ensure that all required documents are collected and filed appropriately.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, webinars, and employee recognition events.
• Assists with training class enrollment to include classroom setup, printing certificates, and tracking attendance.
• Orders and maintains supplies for the department.
• Processes employment verifications that are not completed via the Work number.
• Assists with compiling data for Subpoenas and/or FOIA requests.
• Performs other duties as assigned.

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Able to work in a fast-paced environment with varying deadlines.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn PeopleSoft, Laserfiche, MUNIS, and CLICK.
• Prior related office experience preferred.

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