General Clerk III
TeleSlov Consulting
Niagara Falls New York
Salary: Neg Per Hour
Duties / Responsibilities:
- Greet and check-in applicants.
- Verify identity of applicant and confirm
that applicant has required documents to complete transactions. Contractor
staff will determine customer needs, answer general inquiries and
concerns, and ensure that the check-in process is performed in a timely manner
to prevent a back-up of customers awaiting assistance.
- Maintain accessible, up to date written
information on program requirements, enrollment process, and other
relevant material to expeditiously assist the general public and program
members via phone or in person.
- Notify the Government inspection staff of
any information which could adversely affect a person’s application for
acceptance into the program.
- Check applicant-supplied information by
accessing government databases.
- Provide performance reports.
- Compile data to provide daily performance
reports reflecting all activities performed by CBP officers and Contractor
staff.
- Schedule interview appointments in the
Trusted Traveler Programs Internal.
- Assist the public with creating accounts
and submitting online applications for initial enrollment, renewal, card
replacement, vehicle enrollment and termination, updating mailing address
and license plate information.
- Assist the public with membership card
activation.
Minimum Requirements:
- U.S. Citizen.
- Active Tier 4 Clearance, or the ability
to obtain and maintain one.
- High school diploma or a General
Equivalency Diploma (GED) from an accredited institution recognized by the
U.S. Department of Education.
- Two (2) years of general administrative
experience with customer interface.
- Two (2) years of experience with
Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
- Two (2) years of related undergraduate
study may substitute for experience.
- Able to disclose COVID-19 vaccination status and abide by contract/department’s COVID-19 guidance when accessing any facility
Job Overview
Posted Date: 18 Jun 2024
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
To become a demand business, an organization must constantly improve the value created by its core business processes. TeleSolv Consulting combines its profound insight into business processes with the capabilities and technologies of its distinguished alliance partners to support our clients in achieving optimal performance when facing unique challenges. TeleSolv provides the right mix of people, skills, and technologies to help organizations improve...
Name: TeleSlov Consulting
Web: www.telesolvconsulting.com