Family Services Specialist II
HS-SS FAMILY SERVICES
The purpose of the position is to provide support and assistance to agency clients for the area of responsibility. The position is responsible for staff supervision and/or client assessment, planning, counseling, education/training, monitoring, and reporting. The position works within broad policy and organizational guidelines; independently plans and implements projects; reports the progress of major activities through periodic meetings.
ESSENTIAL TASKS
The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
ESSENTIAL TASKS
The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
- Conducts interviews or investigations and makes client/family assessments; formulates and implements plans; initiates and processes eligibility referrals.
- Supervises staff and/or volunteers, including training, assigning and evaluating work, counseling, and disciplining.
- Provides individual and group counseling for client and family; assists staff with crisis management.
- Oversees programs and activities relating to resources and volunteers.
- Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family; makes referrals for other social services.
- Conducts home visits to supervise, observe, and document family interactions, activities, and environment.
- Approves expenditures for assigned area; provides fiscal data for preparation of annual budgets.
- Provides direct services to client/family including teaching basic living, parenting, budgeting, or employment skills, and providing mediation counseling and transportation.
- Collects and compiles information/data, and prepares routine and specialized reports; maintains files/records for area of responsibility.
- Investigates/establishes collateral contacts.
- Provides emergency services/crisis intervention for clients/families; prepares reports and documentation for court hearings; testifies in court; provides client placement as needed.
- Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying.
- Conducts workshops for teens; attends professional workshops and seminars to improve professional skills.
- Selected applicants must be able to work after hours if needed to complete home visits and ensure service needs are being met.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks