Patient Contact Specialist
Niagara Falls Urgent Care
Niagara Falls New York
Salary: Neg Per Hour
Duties and Responsibilities
- Answer incoming calls and expedite as
quick and efficiently as possible.
- Create an Exceptional Experience for all
patients.
- Speak with new and established patients
and schedule office appointments via phone and via text.
- Using the telephone and computerized
appointment scheduling program, schedule all patient appointments,
according to physician-specified protocols. Inform patients of the
information needed for registration; provide patients several scheduling
options.
- Retrieve messages from voice mail system
from patients who wish to schedule appointments.
- Use electronic medical records to
document patient charts and relay patient questions/concerns to the
appropriate provider/person.
- Re-schedule patients as needed.
- Maintain patient confidentiality.
- Attend team meetings and meetings with
supervisor.
- Communicate with providers as needed.
- Complete all other duties assigned by Supervisor, Practice Manager, or Administrator.
Job Overview
Posted Date: 21 May 2024
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
Niagara Falls Urgent Care Hospital
Name: Niagara Falls Urgent Care
Web: www.nfurgentcare.com