Customer Service Clerk I
POLICE SUPPORT
The Customer Service Clerk I position will be tasked with pulling and preparing records for requests while maintaining compliance with strict time restrictions in accordance with each request.
Other Customer Service Clerk I responsibilities:
Other Customer Service Clerk I responsibilities:
- Establishes and maintains files, records and accounts for area of responsibility
- Maintains knowledge base of current laws and policies
- Attends in-service training and technical/professional classes, seminars or conferences to improve skills
- Interacts with other departments, customers, and the public by telephone, in-person or fax/email
- provides information, directs individuals to appropriate personnel
- takes and relays messages
- Process incoming and outgoing mail and packages
- Conducts administrative functions such as recording statistical information, compiling reports, performing specialized projects, coordinating with other agencies or the public and maintaining logs and forms
- Fingerprinting, processing applications and permits, processing local background checks
Performs other duties as assigned