Lux Concierge

Concierge - Part Time - Weekends Only

Lux Concierge

Austin Texas

Salary: Neg Per Hour

Key Responsibilities:

  • Guest Relations: Welcome guests with warmth and professionalism, creating a memorable first impression. Assist with inquiries, reservations, and special requests, ensuring prompt and personalized service at all times.
  • Luxury Services Coordination: Coordinate luxury services such as transportation arrangements, dining reservations, spa appointments, and entertainment bookings for guests seeking a bespoke experience. Anticipate guest preferences and proactively suggest tailored recommendations to enhance their stay.
  • Concierge Desk Operations: Manage the concierge desk efficiently, including answering phone calls, responding to emails, and maintaining a neat and organized workspace. Utilize technology and resources to provide accurate information and facilitate seamless guest interactions.
  • Security and Safety: Maintain a vigilant presence to ensure the security and safety of guests and property during weekend hours. Monitor access to restricted areas, respond to emergencies, and escalate any incidents or concerns as necessary to uphold the highest standards of safety and confidentiality.
  • Communication and Collaboration: Liaise effectively with other departments, including housekeeping, maintenance, and security, to coordinate guest requests and resolve any issues promptly. Foster a collaborative environment and contribute to a cohesive team dynamic.

Qualifications:

  • Previous experience in a hospitality or concierge role, preferably in a luxury hotel, resort, or high-end residential setting.
  • Exceptional interpersonal and communication skills, with a polished and professional demeanor.
  • Strong organizational abilities and attention to detail, with the ability to prioritize tasks effectively in a fast-paced environment.
  • Proficiency in computer systems and software applications commonly used in hospitality operations.

Job Overview

Posted Date: 08 May 2024

Location: Austin Texas

Salary: Neg Per Hour

Company Information

Your trusted partner in Residential and Commercial Building staffing needs. We have been providing luxury services and staffing in the industry for over 25 years. At Lux Concierge, we pride ourselves in focusing on a highly personalized approach and boutique services. Our goal is to customize our services to fit your individual needs; no two properties are the same, and we can’t wait to get to know what you are all about!

Name: Lux Concierge

Web: www.luxconciergellc.com

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