Account Specialist I- Outdoor Programs.
PR&T NWR PARKS OPS
Parks Recreation and Tourism is seeking an individual with a background in accounting, customer service, concession, and merchandising operations that would like to work in an outdoor recreational environment.
The Account Specialist I position is primarily responsible for supporting financial operations and providing customer services at various park and recreational facilities including Northwest River Park, campground, camp store, Elizabeth River Park ship store, visitor centers, and other park concession operations.
Other responsibilities of the Account Specialist I include process transactions for various amenities at the parks to include, shelter and facility rentals, and merchandise, food and beverage sales, registrations for various programing, and assisting participants with recreational activities such as fishing, boating, hiking, biking, equestrian activities, disc and mini golf.
Some work will include coordination and handling of park and concession operations at various park facilities. The position may also provide administrative, programing, and special event support in other areas of Parks, Recreation and Tourism. Duties include but are not limited to:
Account Specialist I provides internal and external customer service in accordance with the City of Chesapeake Customer Service Initiative in an ethical and professional manner. Answers telephone, assists visitors, responds to service requests, and provides the public with information concerning park operations, programs, policies, recreational facilities and resources.
Assists Park Rangers with visitor management and enforcement of park rules and regulations; monitors and assists with departmental special events, programs, and activities.
Other operational and clerical duties as required at the various facilities.