Accounts and Logistics Coordinator
Calstone Inc
Scarborough Ontario
Salary: Neg Per Hour
Duties and Responsibilities
- Date and enter all orders.
- Coordinating required information from
other staff to provide status updates to management weekly.
- Generating status reports of
Non-Conformances from Quality and Document Control.
- Customer Service for all accounts.
- Following up and reporting on all daily
internal production (Revisions to orders, special shipping instructions,
Logistics, etc.)
- Assistance in all ongoing projects as
assigned.
- Email customers for missing information
on orders.
- Modify any changes to customer orders and
re-email.
- Pull any references to previous orders
(if applicable).
- Data entry new customers and products.
- Process orders in ERP system (Spire) as
per order entry procedures.
- Maintain and update the Order Entry
Procedure Manual as needed.
- Answer customer inquiries (Lead-times,
scheduled shipping dates and providing tracking numbers).
- Work with cross functional teams and
external service providers to ensure transportation requirements are met
in the most cost-effective manner.
- Act as intermediary and primary point of
contact for outbound shipments.
- Make sure all orders ship out on promised
dates – Follow-up with Production.
- Inform Shipping Manager when there are
issues with shipments / shipping dates.
- Print Shipping Labels.
- Prepare all waybills (US, Canada,
Worldwide).
- Call Shipping companies to arrange pick
up of orders.
- E-mail customer / sales reps regarding
ship date, pcs. & weight.
- For US – prepare custom documentation.
- Order Shipping Supplies (waybills).
Qualifications
- Must be able to write and communicate
verbally in English
- Excellent communication, interpersonal,
and telephone skills
- Excellent knowledge of MS Office suite
- Superior organization skills, attention
to detail and time management
- Computer literate with good numeric
skills.
- Able to work with minimal supervision
- Accurate data entry skills
Job Overview
Posted Date: 02 May 2024
Location: Scarborough Ontario
Salary: Neg Per Hour
Company Information
Founder, Jim Ecclestone, established Calstone in 1985 along with two business partners. For over 20 years, business grew steadily with the Mailroom Furniture and Modular Pack Bench lines. Business furniture was introduced in the late 80’s servicing the institutional marketplace. Strong customer relationships were cemented, and sales grew annually.
Name: Calstone Inc
Web: www.calstone.ca