Office Specialist / Reception

CIBH MENTAL HLTH SVC

• Schedule appointments and add documentation to the electronic medical record system.
• Knowledge of scheduling for MH/SA clinic and ability to run reports and make reminder/follow-up phone calls.
• Ability to communicate effectively, use basic math skills and must have good organizational skills.
• Ability to read and respond to scheduling requests received.
• Enters data in the electronic health record and in mainframe, ability to generate reports.
• Answer rollover calls and have ability to provide excellent customer service to diverse population.
• Attend staff meetings and supervision as required.
• Serve as backup support to other clerical team members.
• Provide occasional coverage to switchboard and after-hours front desk areas.
• Performs other related duties as assigned.

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