Child Care Specialist II
HS-SS ELIGIBILITY SVCS
The purpose of this this position is to provide child-centered, family focused services to income eligible families that support family goals of economic self-sufficiency and child development by providing for the supervision and well-being of the child while the parent is participating in an approved activity. In this position, you will assists with the supervision of assigned personnel, audits cases, and assists with case management. This position works within a general outline of work to be performed; develops work methods and sequences under general supervision.
TYPICAL TASKS
- Audits cases of junior staff for accuracy and completeness; assists junior staff with program eligibility for
- difficult or complicated cases.
- Provides guidance to staff, including training, providing feedback, mentoring, counseling, and providing policy clarification.
- Assists supervisor with case assignment, quality control, and case management.
- Maintains, tracks and analyzes case and program trends; provides periodic and special reports as needed.
- Conducts childcare provider visits that build rapport; serves as a policy implementation liaison and connects community resources to improve quality of care and strengthen business practices which promotes the healthy social-emotional, cognitive, and physical development of children.
- Interacts and coordinates with other community organizations and departments to provide services or resources for families.
- Educates families about the availability of childcare providers, the importance of high-quality childcare indicators, and methods to monitor their child/children‘s care
- Assists families in using available tools and data sources to access childcare vendor’s inspection reports and develop methods for addressing care and communication issues with childcare vendors.
- Represents the unit, agency, and City on related work groups throughout the City, region and state.
- Performs routine office tasks such as typing correspondence, data entry, filing, faxing, telephoning, and photocopying.
- Performs other related duties as assigned.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.