Remote Call Center Agent
Rockin R Inc
Buffalo New York
Salary: Neg Per Hour
Responsibilities:
- Handle inbound and outbound calls,
emails, and chats professionally and efficiently
- Provide accurate and timely information
to customers regarding products, services, and company policies
- Resolve customer complaints and concerns
in a polite and efficient manner
- Update customer records and ensure all
information is accurate and up to date
- Escalate complex queries to the
appropriate department or supervisor
- Meet and exceed individual and team
targets
- Maintain a positive and professional attitude at all times
Requirements:
- Excellent verbal and written
communication skills
- Strong problem-solving abilities
- Ability to work well in a team
environment
- Proficient in MS Office and customer
service software
- Strong attention to detail
- Ability to multitask and prioritize
efficiently
Job Overview
Posted Date: 14 Apr 2024
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Looking for a quality Grading, Excavation, Land Clearing, Site Preparation Contractor you can depend on? Well, look no further. We're Rockin R Inc., available where you need us, when you need us. Since 2002 we have been committed to being the best at what they do, serving clients in California by not just meeting their expectations, but exceeding them.
Name: Rockin R Inc
Web: www.rockinrinc.com