Logistics Coordinator
Natera
Austin Texas
Salary: Neg Per Hour
PRIMARY RESPONSIBILITIES
- Develop and maintain departmental tools and resources.
- Engage and coordinate with Sales, Development, and Regulatory internal and external departments in Logistics discussions
- Maintain vendor relations with Tier 1 and Tier 2 couriers, including collaboration/product resolution
- Work in partner with Logistics team on day to day effectively tracking and issue resolution activities
- Demonstrate continuous effort to improve day to day logistics, streamline work flows and work diligently to provide quality support and build strong vendor relations
- Familiarity with standard concepts, practices, and procedures related to logistics
- Monitor and trend courier/vendor performance and provide feedback and solutions for improvement
- Identify process improvement opportunities and recommend solutions
- Execute service strategies and programs for problem resolution
- Manage to service levels that meet customer and operational needs while achieving department goals and objectives
- Collects and trends departmental data and develops proactive actions for related improvement
- Job assignments should be managed without immediate supervision and evaluated based on performance.
- Individuals must be able to perform each essential core function as well as monitor and maintain the department service levels
- All work is subject to additional requests as assigned by Department Manager.
QUALIFICATIONS
- Requires a high school diploma or equivalent; some college preferred.
- Min 2 years' experience in a service related area
- Proficient in Microsoft Office products
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of FedEx, DHL, and UPS network and shipping services
- International logistics experience required
- Ability to develop a strong understanding of our products and services to effectively handle inbound and outbound calls
- Proficient verbal and written communication skills
- Team oriented with commitment to the success or the team and organizational goals
- Ability to meet tight deadlines
- Ability to multi-task and prioritize in a fast-paced environment
- Organized individual with great attention to detail and focus on quality
- Limited travel up to 10%
Job Overview
Posted Date: 12 Apr 2024
Location: Austin Texas
Salary: Neg Per Hour
Company Information
Natera, Inc. is a clinical genetic testing company based in Austin, Texas that specializes in non-invasive, cell-free DNA testing technology, with a focus on women’s health, cancer, and organ health.
Name: Natera
Web: https://www.natera.com/