Billing Payment Poster/Collections
UBMD Interna Medicine
Buffalo New York
Salary: Neg Per Hour
Responsibilities
Processes all incoming and outgoing correspondence as assigned.
Helps facilitate interoffice communication on error and denial trends.
Accurately documents all activity in patient’s electronic account.
Responsible for handling, recording and accounting for all cash and checks received.
Maintains physical custody of cash during business hours and responsible for security of cash at all times.
Identifies payments made at rate of submitted charges and notifies Director.
Follows up on accounts with past due balances via phone, mail and/or in person.
Monitors and works all queues involving, but not limited to, collections, bad address, payment plans, etc.
Actively participates in payment recovery efforts when serving customer inquiries by obtaining patient payments on aged accounts.
Checks patient’s insurance and eligibility when necessary and rebills accounts.
Works with the Director of Revenue Cycle to ensure appropriate accounts are processed to collection agency.
Sends letters to patients based on status of account balance.
Calls patients who have upcoming appointments and outstanding balances. Attempts to set up payment plans and/or take payments.
Maintains daily logs of cash postings and other spreadsheets, as needed or requested.
Works with billing coordinators on maximizing efficiencies and workflow improvements.
Effectively communicates with patients regarding billing inquiries.
Adheres to HIPAA and confidentiality policies and procedures.
Seeks translation assistance for patients with disabilities, second language, etc. as needed to ensure the utmost in customer service and satisfaction.
Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner.
Any other duties as requested or assigned by the Director of Revenue Cycle Administration and/or other management representative.
May be required to travel to other UBMDIM location(s) dependent on company need.
Work hours may fluctuate depending on company/clinic needs.
Job Overview
Posted Date: 10 Apr 2024
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
UBMD Internal Medicine, provides extensive clinical care solutions to all of the individuals and families who need our service in the Western New York area. We specialize in adult internal medicine and its subspecialties. We evaluate and manage a wide range of conditions, including the most complex medical problems, and our physicians are allied with major Western New York hospitals and health care organizations.
Name: UBMD Interna Medicine
Web: www.ubmd.com