Front Desk / Night Auditor
Quality Hotel Suites at the Falls
Niagara Falls New York
Salary: Neg Per Hour
Hotel Night Auditor Responsibilities:
- Performs night audit of hotel for
revenue, pre post room revenue, report audit and asses adjustments after
revenue posting
- Perform daily housekeeping report, ensure
accuracy
- Run revenue audit reports for the gift
shop and bar
- Perform adjustments and corrections and
rectify all computer problems that occur overnight
- Generate revenue or allowances and
expense reports to provide guest ledger
- Prepare daily balances of all revenue and
settlement accounts every night
- Administer and reset accounting system
for new daily operations
- Review all revenue reports for
accountability and transparency for all audits
- Ensure proper maintenance of credit and
accounting procedures
- Maintain a clean, organized and safe work
area (First point of contact)
- Maintain up to date knowledge about hotel
services, promotions, special packages and features
- Attend to guest calls and needs, ensure
compliance to all rules
- Attend to any guest complaints and/or
problems, identify and resolve
- Check in any guests that may arrive
- Answer phone and set up reservations
- Review and execute nightly duties
assigned by manager
Education/Experience:
- High School Diploma or GED
- Work experience as a Hotel Front Desk
Night Auditor - minimum 1 year Required
- Experience with hotel reservations
software
- Understanding of how travel planning
websites operate, like Booking and TripAdvisor
- Exceptional customer service skills
- Strong written and verbal communication
skills
- Excellent organizational skills
- Excellent math skills
- Strong eye for details
- Good problem-solving skills
- Ability to multitask
Job Overview
Posted Date: 03 Apr 2024
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
The Quality Hotel & Suites™ “At The Falls” has an excellent location right where tourists want to be. The hotel is within walking distance of the mighty Niagara Falls, Seneca Niagara Casino, The Conference & Event Center Niagara Falls and the Canadian border. One of America’s oldest tourist attractions, Maid of the Mist and the Fashion Outlets of Niagara Falls USA are all only minutes away.
Name: Quality Hotel Suites at the Falls
Web: https://qualityniagarafalls.com/