Hyatt Place Buffalo/ Amherst

Hotel Night Auditor

Hyatt Place Buffalo/ Amherst

Buffalo New York

Salary: Neg Per Hour


What will your job responsibilities and duties be?

  • Greets and assists all guests during arrival and departure.
  • Provides courteous guest services by responding promptly and efficiently to inquiries, requests and complaints.
  • Coordinates the delivery of guest services by other hotel departments and outside vendors.
  • Processes all reservations and cancellation requests in a timely manner by mail, telephone, fax or in person.
  • Maximizes room revenue and occupancy levels through suggestive selling techniques.
  • Handles and balances the departments accounting of money, receipts, guest accounts, and other forms of credit; operates the department’s cash register.
  • Balances and records daily sales of all hotel departments appropriately.
  • Operates the department’s cash register.
  • Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests.
  • Performs clerical duties to include handling incoming and outgoing mail, faxing, photocopying and bookkeeping as needed. Maintains account receivable ledgers.
  • Sets up and breaks down meeting rooms as needed.
  • Sets up breakfast area and dining room as needed.
  • Occasionally may need to clean a guest room.
  • Acts as manager on duty when manager is not available.

Maintains information and communication sources such as room inventory, lost and found log, telephone information, log book, and hotel directories; operates switchboard to handle

 What does our ideal candidate look like?

  • Enjoy working as part of a team
  • Detail oriented
  • Strong computer skills
  • Overnight Shift(11p-7a)
  • Great communication skills
  • Must be available to work weekends
  • Must be available to work holidays

What perks will you receive as a Full Time Associate?

  • Competitive salary
  • Medical, Dental, Vision, Life, STD, LTD, Accident, & Critical Illness Insurance available after 60 days of employment
  • PTO & Bereavement Pay
  • 408 Simple Retirement Plan
  • Employee Discount – Team Member Travel and Discount Website
  • Referral Bonus Program
  • customer inquiries, wakeup calls and the paging of guests.

 

Job Overview

Posted Date: 03 Apr 2024

Location: Buffalo New York

Salary: Neg Per Hour

Company Information

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company.

Name: Hyatt Place Buffalo/ Amherst

Web: www.hyatt.com

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