Family Services Assistant

HS-SS FAMILY SERVICES

The purpose of the position is to provide support to assigned Social Workers and clients. The position is responsible for the safety and care of assigned clients, crisis intervention, counseling, training, the locating of resources for clients, and clerical tasks. The position works within a general outline of work to be performed; develops work methods and sequences under general supervision.

TYPICAL TASK

  • Assists Social Workers with investigations of abuse, neglect, or exploitation complaints; assists with removal of alleged victim; accompanies Social Workers on out-of-town and in-town placements.
  • Schedules appointments for doctor/therapy visits, and transports clients to same.
  • Teaches parenting skills to foster and biological parents; observes visits with foster children and family members; counsels foster children and foster parents; enrolls and withdraws children from school.
  • Conducts in-home interviews; monitors clients in the home to observe living conditions, behavioral changes, and medical needs.
  • Counsels clients on budgeting of funds, personal care, and homemaking/housekeeping; assists with basic bookkeeping tasks; assists clients in gathering data to apply for services; completes applications for Social Security.
  • Coordinates services with public and private agencies, and secures benefits and services for client as required; explores resources to aid in payment of medication, utilities, and food.
  • Assists with independent living programs; informs Social Workers/Supervisors of client special needs, and changes in medical, personal, or home situations.
  • Monitors children returned to the physical/legal custody of biological parents or prior custodians. • Performs routine office tasks such as record keeping, data entry, typing, filing, telephoning, faxing, and photocopying.
  • Attends staff meetings to exchange information; attends workshops and in-service training to improve professional skills.
  • Performs other related duties as assigned
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

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