Key Customer and Sales Account Specialist
Aurubis Buffalo, Inc.
Buffalo New York
Salary: Neg Per Hour
Functions
- Key Account Specialist (Customer and Sales)
- Facilitates sales process from order quoting through shipment of finished goods
- Acts as conduit and liaison for efforts between customer and production operations team
- Utilize sales and operations planning mechanisms to meet the needs and desires of the customer, balanced with the policies and practices of the production operation
- Determines forecasts
for customers and secures capacity of production operation
- Maintains customer
satisfaction and good will; services all requests promptly and accurately;
promptly follows up with customers on scheduling or price changes, overruns,
shortages, etc;
- Maintains complete
and accurate records covering open order files, pricing agreements, policies,
toll agreements, and mill capability information
- Obtains complete
information when accepting inquiries or orders from customers. Accurately
records material specifications. Effectively processes orders/inquiries through
proper channels while maintaining CRM system
- Adjusts and balance
inventory levels through daily review of inventory status and customer demands
- Enhances
effectiveness of Sales and Marketing services by monitoring and advising on all
relevant information
- Develops new
customers and new orders from existing customers
- Implements changes
to continuously improve customer service and effectiveness of Inside Sales team
- Facilitation of
product load building to ensure optimized balance between service and cost
Requirements
- Key Account Specialist (Customer and Sales)
- BS degree in
business or related technical field
Specifications: Key Account Specialist (Customer and Sales)
- Reports to Sr.
Manager, Sales
- FLSA Status: Exempt
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule
- 8 hour shift
- Monday to Friday
Job Overview
Posted Date: 21 Mar 2024
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
urubis Buffalo, Inc. is one of two U.S. sites in the Aurubis Group. Our facility comprises 1.1 million sq. feet, producing copper and copper alloy strip/sheet used to manufacture a range of product lines: electrical products, electronic connectors, heat exchangers, architectural products, and much more. With 550 employees, the competence and commitment of our workforce is integral to our capability-driven strategy. Safety, quality, and training are at the forefront of priorities.
Name: Aurubis Buffalo, Inc.
Web: https://www.aurubis.com/