CPS Administrative Assistant
Dept of Family & Protective Svc
Austin Texas
Salary: Neg Per Hour
Essential Job
Functions
- Performs data entry into IMPACT and other electronic programs and systems.
- Answers and screens telephone inquiries;
takes and routes messages and records intake information for referral to
caseworkers.
- Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.
- Types correspondence, forms narratives,
travel vouchers, meeting notes, performance evaluations, and other documents to
support work of the unit and files related documents.
- Provides program and agency information
and/or makes referrals to other community resources.
- Greets visitors, responds to general
questions, and directs callers to proper location.
- Performs other duties as assigned and
required to maintain unit operations.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
Knowledge Skills
Abilities
- Knowledge of computers.
- Skill in using Microsoft Works or Windows environment.
- Skill in working in an office supporting
several staff members.
- Ability to effectively handle multiple assignments in a dynamic environment.
Registration or Licensure Requirements
- Graduation from high school or equivalent
- One year full-time administrative support,
general office, clerical, secretarial or Texas Department of Family and
Protective Services experience.
- Acceptable Substitutions
- Thirty semester hours from an accredited
college or university may be substituted on a year for year basis for the
required experience
Job Overview
Posted Date: 21 Mar 2024
Location: Austin Texas
Salary: Neg Per Hour
Company Information
The Texas Department of Family and Protective Services (DFPS) works with communities to promote safe and healthy families and protect children and vulnerable adults from abuse, neglect, and exploitation. We do this through investigations, services and referrals, and prevention programs.
Name: Dept of Family & Protective Svc
Web: https://www.dfps.texas.gov/