Management Trainee
Valu Home Centers Inc
Buffalo New York
Salary: Neg Per Hour
I will contribute to the success of my team by
- Overseeing all daily store
operations
- Assisting management team to
recruit, hire, evaluate, train, and develop Sales Associates
- Strengthening and maintaining a
strong culture of customer service among myself and my fellow team members
- Staying engaged with current
DIY trends to better serve our customers
- Ensuring that our store meets
company merchandising and appearance standards
- Maintaining product inventory levels, including the ordering and validation of physical inventory
The skills I'm ready to bring to the table are
- Acting on opportunities to
provide training and mentoring to my fellow team members to set them up
for success
- The ability to provide a great
customer service experience
- Working collaboratively within
a team environment
- Being a 'people-person' and
taking an active interest in our customers
- Leading by example
- Sincerely enjoying my
interactions with customers
- An unwavering positive attitude
- The ability to create
professional relationships with customers and team members
- Excellent communication skills
Some of the benefits I will enjoy include
- A competitive starting salary
- A Health Insurance package
- A great 401(k) plan
- Paid on-the-job leadership
development and training programs
- Excellent opportunities for
advancement determined by my abilities and achievements
- Paid Time Off
To set myself apart from other applicants, I should mention
- Previous work as a manager or
supervisor
- Relevant leadership training
and development
- Any past retail jobs and
relevant responsibilities
- Home improvement and DIY knowledge
Requirements
- The Floor Managers' primary
task is to act as the "Customer Service Representative." They
should walk the sales floor, personally help customers, and pull
associates from tasks as the need for more help with customers arises.
After the flow of customers has slowed, the associates should be
redirected to their original tasks until needed again. While watching for
customers, the Floor Manager should monitor the receiving and checking in
of all merchandise and with direction from the Manager, screen upcoming ad
stock levels along with planning out the merchandising of products. During
the week, when other Managers are present, the Floor Managers should focus
their attention on giving good direction and following up on work
assignments and areas being watched by the Associates. They are also
responsible for handling and processing merchandise defectives and out of
stock scans weekly. When no other Managers are present, the Floor Manager
is responsible for the entire store operations and must shift their
attention to the monitoring of the front end area and that the associates
are providing Amazing customer service.
- Floor Managers also coordinate
ongoing hands on product training for all Associates. This is done through
communication with both the Manager and Assistant Manager to determine who
will provide training and in what areas. Only management or a qualified Associate
will provide this training using the Product Knowledge Training Sheets in
the Associates Journey Map.
- A "Weekly Task Sheet" detailing specific duties along with daily projects will be used by all Floor Managers. Again, concentration on the sales floor is your main focus. When there is another management person present, you do not need to answer register or refund calls unless specifically called by name. A copy of specific Floor Manager duties will be given to all current Floor Managers and will also be utilized by the District Managers during their training process for new Floor Managers.
Job Overview
Posted Date: 16 Mar 2024
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Valu Home Centers is a privately owned regional home improvement and household hardware chain based in Buffalo, New York; established in 1968. They have 32 stores located in New York and Northwestern Pennsylvania.
Name: Valu Home Centers Inc
Web: https://valuhomecenters.com/