Tonawanda Dance arts

Member Experience Team Associate

Tonawanda Dance arts

Niagara Falls New York

Salary: Neg Per Hour







Responsibilities include

  • Open and close building each shift and complete daily maintenance.
  • Answer phone calls, text messages, and emails.
  • Update social media stories.
  • Collect tuition and other fees and post on client accounts.
  • Follow the outlined process for sales and conversions.
  • Process new student enrollment and provide support through the entire lifecycle of the customer.
  • Assist with onboarding, retention, marketing and customer service campaigns.
  • Address customer complaints and escalate issues, if needed.
  • Assist with costumes and organization.
  • Sell merchandise and update inventory log, including sizing students for dance wear.
  • Anything else requested by your supervisor

Availability on Friday and Saturdays are required.


Benefits

  • 401(k)
  • 401(k) matching

Shift

  • Evening shift
  • Morning shift

Weekly day range

  • Weekends as needed

Experience:

  • Customer service: 1 year (Required)

Job Overview

Posted Date: 07 Mar 2024

Location: Niagara Falls New York

Salary: Neg Per Hour

Company Information

Established in 1997 under the Director of Melanie Boniszewski, Tonawanda Dance Arts is a well established dance studio that has been giving quality dance education to the children of the surrounding communities of Tonawanda, North Tonawanda, Kenmore, Wheatfield and Grand Island for over 25 years. It is our mission to provide quality dance education to our students, raise them up as leaders in the community and excel in customer service to our clients. We have chosen to align ourselves with More Than Just Great Dancing™ because we believe in upholding certain standards while educating children and are committed to creating a positive, safe, encouraging, and welcoming dance studio for all!

Name: Tonawanda Dance arts

Web: https://www.tonawandadancearts.com/

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