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Front Desk Agent Buffalo Marriott LECOM HARBORCENTER
Shaner Operating Corporation
Buffalo New York
Salary: Neg Per Hour
Job Description
- Be available to work a flexible
schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints
ensuring guest satisfaction.
- Process all check-ins and
check-outs according to established hotel requirements.
- Adhere to payment, cash
handling and credit policies/procedures.
- Generate, print, and distribute
daily reports to designated departments/personnel.
- Resolve discrepancies on the
room status report with Housekeeping.
- Other duties as assigned.
Qualifications
- High school graduate or equivalent.
- Minimum one year customer
service experience; previous hotel experience preferred.
- Ability to satisfactorily
communicate with guests, management, and co-workers to their
understanding.
- Computer experience preferred.
- Bilingual English/Spanish a
plus.
- Knowledge of local activities and attractions appropriate for clientele.
Job Overview
Posted Date: 20 Feb 2024
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Shaner Operating Corporation
Name: Shaner Operating Corporation
Web: https://www.shanercorp.com/