Shift Supervisor
Red Robin
Niagara Falls New York
Salary: Neg Per Hour
At Red Robin, we believe the responsibilities of a Shift Supervisor should also represent our BURGER values
Bottomless Fun
- Be a champion of culture and
bottomless fun while positively impacting revenue & being a role model
while supporting Red Robins B.U.R.G.E.R Values.
- Have a cheerful spirit while also influencing and adhering to all company standards and policies including the code of conduct, attendance, dress code and appearance policy.
Unwavering Integrity
- Do the right thing, even when
it’s tough or no one is looking: adhere to federal, state, and local laws
in addition to company policy, protect company assets, and hold Team
Members accountable to these standards.
- Assist team member’s adherence
to company cash handling and payment processing procedures.
- Regulate compliance with liquor
service, wage and hour laws, break requirements and other laws where
applicable.
- Maintain our gold standard by completing all record keeping and administrative tasks related to operating, and closing the restaurant as directed by Salaried Managers.
Relentless Focus on Improvement
- Since we are always striving to
be better, support the achievement of sales by ensuring guest satisfaction
and prompt problem resolution to meet our guests needs
- Achieve labor and cost
objectives by executing against established plans in these areas.
- Optimize profit by utilizing labor efficiently and portioning correctly, minimizing waste, etc.
Genuine Spirit of Service
- Unbridled hospitality and
personal connections are in our DNA - exercise good judgment and
decision-making skills and provide Team Member support.
- We believe in a total team mentality, expect to spend time performing FOH/ HOH functions and other duties assigned by exempt management including food preparation, cooking, cleaning, serving, and greeting our crazy loyal guests.
Extraordinary People
- Remarkable people make us
better: Red Robin Shift Supervisors are responsible for motivating &
leading Team Members to provide world class Guest experiences and
recognizing those Team Members who do.
- Emphasize safety, sanitation, and security awareness, and ensure that Team Members are properly executing safe behaviors.
Recognized Burger Authority
- Maintain food quality standards
for the restaurant – because nobody does burgers as well as we do.
- Make sure we are the gold
standard in taste, quality, and presentation by complying with OSHA, local
health and safety codes as well as Company safety and security policies.
- Ensure Team Members avoid cross
contamination, improper food handling and/or storage practices, etc.,
through proper training and supervision.
REQUIREMENTS
- Must be at least 21 years of age
- Minimum of 1 year full service
restaurant experience preferred
- Record of maintaining high
standards in restaurant cleanliness, sanitation, food quality, and guest
satisfaction
- Business maturity and an
ability to effectively supervise peers
- High school diploma or
equivalent required, some college preferred
- Passion for the business and
compassion for people
- Highly-Energetic,
self-motivated, goal oriented and dependable
- Good oral and written
communication skills, and outstanding leadership, interpersonal and
conflict resolution skills
- Basic business math and accounting
skills, and strong analytical/decision-making skills
- Basic personal computer
literacy
- Must be able to work a flexible
schedule including opening, closing, weekends and holidays. Reliable
transportation required
- Serv Safe Certified preferred
As a Team Member at Red Robin, you’ll enjoy
- Medical, Dental, and Vision
benefits for ALL team members
- THREE SCHEDULED RAISES within
your first year, starting after 3 months.
- Flexible work schedules
- Referral bonuses for bringing
new members to our team
- Eligible for 401(k) retirement
plan with a company match of up to 4% of your pay (if qualified)
- Free shift meal for Back of
House Team Members
- 50% discount on Red Robin food
and 25% for your family
- EXCELLENT Opportunities to grow with us
Job Overview
Posted Date: 16 Feb 2024
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
Red Robin Gourmet Burgers, Inc., more commonly known as Red Robin Gourmet Burgers and Brews or simply Red Robin, is an American chain of casual dining restaurants founded in September 1969 in Seattle, Washington. In 1979, the first franchised Red Robin restaurant was opened in Yakima, Washington.
Name: Red Robin
Web: https://www.redrobin.com/