Front Desk Agent
White Lodging - Moxy Austin Downtown
Austin Texas
Salary: Neg Per Hour
What You'll Do
- A Front Desk Agent will provide
the highest quality of service to the guest, anticipating and exceeding
their expectations
- Check the guest in and out
efficiently and in a friendly manner
- Understand and consistently
follow all cash handling and accounting procedures including the hotel
credit and check cashing procedures
- Develop a thorough knowledge of
hotel staff, hotel services, hours of operation, room locations, room
rates, amenities, and hotel surroundings
- Assist in maintaining the
cleanliness of the lobby and entrance
- Ensure security and
confidentiality of all guest and hotel information
- Effectively respond to and
resolve guest concerns or complaints
- Perform other duties as assigned
What You'll Bring
- Strong communication skills
- A passion for customer service
- The ability to be flexible and
adapt to any situation
- A desire to work as part of the
front desk team
- An outgoing personality with a
positive attitude
- Previous hospitality experience
always helps, but not required
- The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
Other Information
-
Comprehensive Medical, Dental, and Vision Insurance
- Vacation and Paid Time Off
(PTO) plans
- Wellness benefits including
complimentary counseling sessions and virtual doctor visits
- Option for DailyPay- choose
when you get your paycheck
- A Tuition Reimbursement Program
- Discounts on hotel rooms,
dining, and entertainment experiences.
- A 401(k) savings plan
Job Overview
Posted Date: 14 Feb 2024
Location: Austin Texas
Salary: Neg Per Hour
Company Information
We are a company of hospitalitarians that bring the virtue of hospitality to life. Our success comes from making someone's ordinary day, extraordinary, through exceptional service, craveable food and drinks, and design-forward hotels.
Name: White Lodging - Moxy Austin Downtown
Web: https://www.whitelodging.com/