Office Coordinator

PUB UTIL ADMIN

Are you detail oriented, task driven, and love helping people? If yes, this job might be for you!

The Chesapeake Department of Public Utilities (DPU) provides high quality drinking water and sewer services to residential and commercial customers 24-hours of every day. The Department consists of divisions responsible for administration, customer service, maintenance, and water production. We have a diverse workforce with a common goal to make the City of Chesapeake an exceptional place to live, learn, work, farm, and play.

This position provides administrative support to the Public Utilities Director, Deputy Director, and supplemental support to five divisional administrators. The position requires excellent attention to detail, self-motivation, ability to communicate with customers and employees in all aspects of city government and provide appropriate follow-up on work tasks. The position is responsible for assisting, leading, and performing organizational functions and complex administrative office tasks. The job class works within a general outline of work to be performed and develops work methods and sequences under general supervision. The position performs clerical and technical tasks requiring a wide range of procedures and requiring an understanding of an emergency operations division with multiple dynamic functions.

In return for your expertise, you’ll enjoy excellent benefits and unlimited opportunities to learn and grow. Come be a part of our dynamic and diverse operational team.

Typical tasks of the Office Coordinator include:
  • Interacts with employees, customers, vendors, contractors, and the public to provide information, resolve complaints, direct individuals to appropriate personnel, or take and relay messages.
  • Provides scheduling, development of work procedures and guidelines to promote efficiency.
  • Makes appointments and sets up/coordinates meetings.
  • Performs specialized office procedures such as taking and transcribing dictation or meeting minutes/notes, creating forms, professional business letters and tables, prepares routine and specialized reports, correspondence, and newsletters, as well as, preparing power point presentations, charts, or technical and statistical reports for presentation to the City Council, City Manager, the public, and other City staff.
  • Creates requisitions in Peoplesoft, the City’s financial system, for supplies.
  • Coordinates with the Department of Information Technology and the Division of Building Maintenance to report needs and see them resolved.
  • Provides back-up for Freedom of Information Act (FOIA) requests, customer service requests, and other time sensitive tasks.
  • Prepares and distributes informational literature to employees and customers.
  • Supports the Departmental Safety Program and serves as backup to Department Safety Officer
  • Provides records retention for the Administration Division.

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