US Operations Manager
Stallion Express
Niagara Falls New York
Salary: Neg Per Hour
Key Areas of
Responsibility
This position will
report directly to the Head of Operations of Stallion Express. In this role,
there will be a lot of cross-collaboration with the Operations team, Shippsy
department, Customer Service team and Account Management team.
- Be the main point of contact
and facilitator to ensure smooth flow of packages through our facility.
- Oversee a team of 10-15
associates.
- Efficiently delegate tasks to
ensure targets are met and that productivity levels are consistently
meeting expectations.
- Cross collaboration: Communicate with key individuals within the
organization to ensure smooth operations and resolve clients’ inquiries
(via phone, email, and internal communication tools).
- Operational planning: Work closely with the Head of Operations to develop
strong processes to promote accuracy and minimize the changes of mistakes.
Ensure day-to-day operations adhere to all of Stallion and Shippsy's
processes and protocols.
- Operational Support: Collaborate with teams to optimize workflow and resolve
any operational issues that may arise during the handling process
- Assist team with daily
operations on the floor and on the road (e.g. receiving, scanning,
sorting, loading, picks, etc.) to ensure the work is completed in a timely
manner.
- Provide coaching and valuable
feedback to direct reports (warehouse team members, drivers, etc).
- Safety Compliance: Adhere to safety protocols, promote a safe working
environment, and report any safety hazards or incidents
- Perform administrative duties,
and provide support where needed.
- Promotes Stallion's culture and
values within the team.
Requirements
- Minimum of 2+ years of
experience in a leadership role (Logistics industry experience preferred).
- Flexible schedule to
accommodate a fast-paced business.
- Strong interpersonal skills
with a proven ability to build trusting and supportive relationships with
team members.
- Trustworthy and reliable, with
the ability to lead by example.
- Have the ability to problem
solve effectively.
- Able to stand for long periods
of time and be physically fit to lift up to 50 lbs.
- Can multitask in a fast-paced
environment with tight deadlines.
- Decisive, assertive, and strong
communication skills.
- Excellent computer skills.
- Must be proactive and be comfortable helping out in all aspects of the operations when necessary.
Benefits
- Health insurance
- Paid time off
Schedule
- Monday to Friday
- Weekends as needed
Application
Question(s)
- Would you be comfortable with
undergoing a background check for employment? You will need to provide two
valid forms of identification.
Experience
- Supply chain: 2 years
(Required)
- Management: 2 years (Required)
- Warehouse management system: 2
years (Required)
License/Certification
- Driving License (Preferred)
Job Overview
Posted Date: 01 Feb 2024
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
Stallion Express
Name: Stallion Express
Web: https://stallionexpress.ca/