Sales Associate
Soma
Buffalo New York
Salary: Neg Per Hour
FUNCTIONAL
RESPONSIBILITIES
Drive for Results
- Meets company sales goals by
utilizing sales techniques and communicating product knowledge to the
customer; recommends merchandise selections or helps to locate or obtain
merchandise based on customer needs and desires.
- Maintains knowledge of current
sales and promotions; maintains pricing and visual standards.
- Maintains standards in
merchandise handling, presentation, loss prevention, and all other duties
as directed by Management.
- Participates in visual
directives including monthly store sets and zone maintenance.
Customer
Experience
- Models and promotes the Most
Amazing Personal Service (MAPS) principles and standards, offering a
cohesive omni channel experience.
- Ensures prompt resolution of
customer concerns.
- Ensures a fast and efficient
register experience, remaining current on policies regarding payments,
coupon acceptance, returns and exchanges, security practices and other
applicable operations.
- Reinforces buying decisions at
the checkout and achieves add on goals including gift card sales.
- Signs up clients for reward
program.
- Builds and maintains a solid
customer following through clienteling and wardrobing.
- Knows current product fit and
style assortment offerings in store and on line.
- Maintains consistent client
communication through utilization of customer book.
Operational
Excellence
- Supports replenishment
activities that keep the store full and abundant.
- Assists with locate
fulfillment.
- Assists with visual directives,
including floor sets, window changes, visual presentations, signage placement,
etc. as directed.
- Assist with boutique
cleanliness and organization
Teamwork
and Growth
- Promotes an inclusive,
collaborative approach to problem solving.
- Seeks personal developmental
opportunities and readily solicits feedback.
- Other duties as assigned.
This
position may be found in multiple brands. Some duties may vary from brand to
brand.
QUALIFICATIONS
- High School diploma or
equivalent
- Retail or sales experience
preferred
- Must be 18 years of age or
older
- Excellent communication skills
- Excellent customer service
skills
- Able to learn or adapt to
technology provided by the company
- Strong organizational skills
and ability to multi-task in a fast-paced environment
- Able to communicate with
customers, Associates, and Management
- Regular attendance is essential
to this position to ensure adequate coverage to meet company objectives.
Ability to work a flexible work schedule, including nights, weekends, and
holidays is required
PHYSICAL
REQUIREMENTS
- Constant Walking/Standing-
67-100% of 8-hour shift
- Occasional Lifting up to 50
lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
Job Overview
Posted Date: 01 Jan 2024
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Soma
Name: Soma
Web: https://www.soma.com