Athletic Facility Assistant
Nardin Academy
Buffalo New York
Salary: Neg Per Hour
Duties & Responsibilities
- Assist in the day-to-day operations to ensure all Nardin Academy athletic facilities and events are well operated, maintained, and secured.
- Ensure that all user groups and members are adhering to all Nardin Academy athletic facilities’ rules and regulations
- Manage and
understand how to use the facilities’ cloud based recreation management
software system
- Help manage
the scheduling and setup/breakdown of athletic and special events that take
place, including understanding the scheduling, invoicing, and administrative
operations needed to carry-out such events
- Adhere to all
emergency procedures during times of need
- Ensure that
all athletic facility equipment is properly maintained, stored and managed
- Properly open
and close all athletic facilities during the assigned shift
- Present the
facility to the public with exceptional cleanliness and in an organized, well
maintained fashion at all times
- Report all
maintenance and safety issues to the Athletic Complex Manager
Customer
Relations
- Properly check
in and provide quality customer service to all guests of the Nardin athletic
facilities
- Assist
members, user groups, and team/league managers with the completion of
appropriate documentation
- Meet
one-on-one with event contacts before, during, and after the event to ensure
that completion and satisfaction of the event have been met
- Have knowledge
of all programs and membership options, including but not limited to squash
memberships, lessons, camps, and clinic pricing
- Maintain a
positive attitude, take initiative, and work as a cohesive team with all staff
members to ensure efficiency and camaraderie.
- Address any
concerns regarding room set-ups, additional customer needs, or last-minute
reservations
- Provide and promote a safe and friendly environment for all customers, guests and employees
Skillset and Abilities
- Must be highly motivated
- Excellent
communication and interpersonal skills
- Excellent time
management and leadership skills
- Ability to
prevent and resolve conflict, to deliver a high level of customer service and
multitask
- Must be able
to lift at times 50-60 pounds of athletic equipment
- Weekend,
Weeknight, and occasional Holiday availability
Qualifications
- Experience in
facility operations preferred
- Strong
organizational skills required
- Excellent
customer service skills
- Experience in
an athletic facility is preferred
- Experience
in/with Squash is desirable
- CPR, First Aid, and AED certifications (must be obtained within 60 days of hire)
Job Overview
Posted Date: 12 Dec 2023
Location: Buffalo New York
Salary: Neg Per Hour
Company Information
Nardin Academy was founded by the Daughters of the Heart of Mary in 1857. The academy includes a college preparatory high school for young women and a co-educational elementary school located in Buffalo, New York. It also includes Montessori pre-school through 3rd grade, which is located in Buffalo, New York.
Name: Nardin Academy
Web: https://www.nardin.org/