General Manager
Bob Evans Restaurants
Niagara Falls New York
Salary: Neg Per Hour
General Manager Responsibilities
The position of General Manager is a fast-paced role that manages the daily operations and staff of the restaurant, including the execution of all Company policies, procedures, programs, and systems. The General Manager provides leadership, direction, training, and development to all direct reports. This role also contributes to the success of the restaurant by building sales, hitting goals, as well as driving restaurant profitability. Decisions are guided by established policies/procedures and the Director of Operations.
- Management responsibilities in
accordance with the Companys policies and applicable laws
- Responsibilities include
recruiting, interviewing, hiring, and training employees; planning,
assigning, and directing work; appraising performance; rewarding and
disciplining employees including termination of employees; addressing
complaints and resolving problems
- Shapes culture of restaurant
and works diligently to ensure a high level of employee engagement in the
restaurant
- Coach and mentor team members
to ensure employees success on the job and guest satisfaction.
- Model professional behavior
while creating a warm, friendly, and hospitable atmosphere that encourages
people to do their BEST
- Communicate sales performance
and anticipated variances to the restaurant management team. Cascade
corporate programs and initiatives to the management team and staff
- Occasionally assist team
members with category job duties as needed
- Champion sales building
activities and suggestive selling
- Maximize table turnover, sales
per guest, and sales per hour
- Meet and greet guests;
investigate and resolve food quality/service issues and satisfying the
guest 100%
- Maintain efficient operations,
appropriate cost controls, and profit management
- Ensure OSHA, local health and
safety codes, and company safety and security policies are met.
- Enforce safe work behaviors to
maintain a safe environment for both guests and crew members.
- Monitor daily activities to
ensure quality food and cleanliness standards
- Control day-to-day operations -
following cash control/security procedures, maintaining inventory,
managing food and labor, reviewing financial reports and schedules, and
taking appropriate actions
- P&L management - Manage
food cost, labor cost, carryout cost and other controllable items
- Control food costs by following
recipes and portion control; as well as being responsible for weekly
inventory process
- Manage labor costs by
optimizing weekly schedules of employees, managers and key supervisors and
monitoring daily schedules and sales performance through effective use of
the companys labor scheduling tool
- Ensure proper use of restaurant
equipment
- Responsible for maintaining
facility and all company assets
- All other duties as assigned
Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify
Why Choose Us
- Competitive Compensation
- Health and Welfare Benefits
- 401(k) with Company Match
- Flexible Scheduling
- Opportunity for development and career growth
Knowledge
- Excellent
communication skills
- Strong interpersonal
skills and conflict resolution abilities
- Strong planning and
organization skills
- Dedication to
providing exceptional guest service
- Excellent computer
skills
- Strong
analytical/problem solving skills
- Exceptional team
building capability
- Basic business math
and accounting skills
- Basic personal
computer literacy
- Ability to manage
multiple projects
- Ability to be a role
model in employee appearance and presentation
- Available to work a variety of shifts and weekends
Education/Experience
- High School diploma or
equivalent
- Prior experience in a
leadership role is required.
- A minimum of 4-6 years
of prior experience in a family, fast-food, or casual dining restaurant is
strongly preferred
- College and/or
culinary schooling preferred
- For alcohol serving restaurants, Bob Evans follows all State mandated age requirements to serve alcohol which apply to our manager positions.
Physical Requirements
- The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
The physical demands described here are representative of those that must be
regularly met by an employee to successfully perform the essential functions of
this job. This list is not designed to contain a comprehensive listing of
activities and the employer reserves the right to change or assign other duties
to this position. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions of the job.
- While performing the
duties of this job you will regularly be required to:
- Stand for entire shift
and walk for long periods of time without rest or sitting down
- Push, lift, carry and
transfer up to 50 pounds
- Reach with hands
- Use hands to finger,
handle, or feel objects, tools, or controls
- Bend and stoop
- Can taste and smell
- Verbally communicate
with others
- Use close vision,
distance vision, color vision, peripheral vision, depth perception, and the
ability to adjust focus
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
Job Overview
Posted Date: 27 Nov 2023
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
Bob Evans Restaurants, also known as Bob Evans, is an American chain of restaurants owned by Golden Gate Capital based in New Albany, Ohio.
Name: Bob Evans Restaurants
Web: https://bobevans.com/