Under Armour
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Lead Associate, Footwear PT

Under Armour

Niagara Falls New York

Salary: Neg Per Hour



We count on our Lead Associate, Footwear to

  • Provide an exceptional customer service experience that is unique to Under Armour
  • Bring out the best in each customer by suggesting the right footwear based on their needs
  • Coach fellow teammates on footwear products and best-selling practices
  • Stock, straighten and clean the store
  • Assist in fulfilling omnichannel orders

To be considered for this role, you must meet these minimum requirements

  • At least 18 years old
  • 1-year previous retail experience
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
  • Strong communication skills
  • Ability to perform essential functions of the role

You’ll be considered a top candidate if you also have

  • Previous experience selling footwear in a retail environment

Perks & benefits our Part-Time Associates receive

  • Generous employee discount (50% off full-price items and 30% off sale items)
  • Monthly bonus incentive pay eligibility
  • Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
  • Work-Life Assistance Program to support health, personal, family or work-related challenges
  • High-energy environment, working alongside people who appreciate the power of a team
  • Opportunities for professional development and advancement

Purpose of Role

  • The Lead Associate, Footwear supports the achievement of store sales and KPI targets by modeling brand values,
  • leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour.
  • The Lead Associate, Footwear uses product knowledge expertise and operational experience support to other teammates.

Your Impact

  • Complete omni-channel requests for athletes in line with Under Armour’s policies and procedures where applicable
  • Coaching and training fellow teammates on footwear technology and selling practices
  • Promote core & seasonal products to athletes by incorporating knowledge into selling process

Brand Image & Athlete Experience

  • Model the Under Armour service culture and exceed customer expectation
  • Provide an athlete experience unique to Under Armour
  • Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities
  • Familiar with UA Brand stories communicated during training sessions

Retail Operations

  • Provide feedback on store operations to the Store Leadership
  • Maintain merchandising standards and support execution of floorsets
  • Operate within UA policies and procedures communicating risk to Store Leadership when necessary
  • Perform operational and cash processes (manual or system) in line with company guide and training
  • Adhere to Under Armour’s dress code and attendance policies
  • Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment

Team Collaboration/Self Growth

  • Collaborate with teammates to meet or exceed store goals
  • Ability to actively listen to feedback from leadership to continue to grow as a teammate

Qualifications

  • Basic numeracy and literacy
  • Active listening & communication skills
  • Fluency in local language
  • Proficient in use of computers and other technology
  • Ability to establish interpersonal relationships
  • Collaborate in a team environment
  • Ability to perform tasks in a fast-paced and deadline-oriented environment
  • Limited understanding of business acumen
  • Demonstrated critical thinking to solve routine problems
  • Basic prioritizing & planning skills

Requirements

  • One year experience of working in a sports/apparel & footwear retail environment
  • High School education or equivalent
  • Availability to work a flexible schedule, including holidays, nights, and weekends

Physical Requirements

  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to stand and move about for extended periods of time with short breaks to handle products
  • Ability to freely access all areas of the store; including the selling floor, stock and register area
  • Reasonable accommodations may be made to assist in performing the essential responsibilities

Job Overview

Posted Date: 12 Oct 2023

Location: Niagara Falls New York

Salary: Neg Per Hour

Company Information

Under Armour, Inc. is an American sportswear company that manufactures footwear and apparel headquartered in Baltimore, Maryland, United States.

Name: Under Armour

Web: https://www.underarmour.com/

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