Human Services Assistant I/II (Amherst)
Dept of Social Services - Local (765-01)
Amherst County Department of Social Services is hiring a Human Services Assistant. Program areas include Child Protective Services, Adult Services/Adult Protective Services, Prevention, Foster Care and Adoption.
Position may be filled as a Human Services Assistant I or II depending on experience of the successful candidate.
Human Services Assistant I is the entry level in the occupational group for Human Services Assistants. Employees follow established guidelines, policies, and procedures while performing routine administrative tasks supporting and assisting agency clients while receiving close supervision from professional or administrative staff.
Human Services Assistant II represents the full performance level in the occupational group for Human Services Assistants. Employees provide a variety of services while working in one or more program areas performing responsible administrative and technical work in support of agency clients.
Responsibilities Include but not limited to:
Position may be filled as a Human Services Assistant I or II depending on experience of the successful candidate.
Human Services Assistant I is the entry level in the occupational group for Human Services Assistants. Employees follow established guidelines, policies, and procedures while performing routine administrative tasks supporting and assisting agency clients while receiving close supervision from professional or administrative staff.
Human Services Assistant II represents the full performance level in the occupational group for Human Services Assistants. Employees provide a variety of services while working in one or more program areas performing responsible administrative and technical work in support of agency clients.
Responsibilities Include but not limited to:
- Inputs data into various computer systems, and prepares and maintains records.
- Prepares periodic, special, and other reports.
- Verifies complex statistical and other complicated reports for accuracy and completeness.
- Prepares and types a variety of financial, statistical forms and reports, and case documentation.
- Documents client contact in appropriate record.
- Acts as a liaison between social workers and school representatives and community partners.
- Assigns case numbers, prepares case files, and completes inquiries.
- Purges cases.
- Answers telephone and takes messages.
- Mails vendor invoices, surveys, or other correspondence.
- May provide direct services to clients by interviewing and referring to community resources.
Amherst County offers a generous benefit package which includes participation in the Virginia Retirement System, employer paid life and disability insurance, paid holidays, annual leave and sick leave, affordable medical, dental and vision insurance, etc.
Employees may be eligible for telework after satisfactory meeting probationary requirements and at the discretion of the department. Telework schedules vary based on the needs of the agency.
Employees may be eligible for telework after satisfactory meeting probationary requirements and at the discretion of the department. Telework schedules vary based on the needs of the agency.