Family Services Specialist I/II (Amherst)
Dept of Social Services - Local (765-01)
Amherst County Department of Social Services is hiring Family Services Specialists. Program areas include Child Protective Services, Adult Services/Adult Protective Services, Foster Care and Adoption.
Positions may be filled as a Family Services Specialist I or Family Services Specialist II depending on experience of the successful candidate.
Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, and Foster Care/Adoption. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action.
Family Services Specialist II represents the full-performance level employees in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.
Responsibilities Include but not limited to:
Positions may be filled as a Family Services Specialist I or Family Services Specialist II depending on experience of the successful candidate.
Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, and Foster Care/Adoption. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action.
Family Services Specialist II represents the full-performance level employees in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.
Responsibilities Include but not limited to:
- Interprets laws, policies and regulations as applied to specific area of responsibility;
- Monitors, coordinates and administers specific programs as assigned;
- Coordinates services within specific area of responsibility;
- Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
- Informs clients of related service programs rules/regulations, and right to participate;
- Presents cases to determine appropriate services and writes/implements service plans;
- Provides case management services to monitor compliance;
- Manages program waiting lists;
- Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
- Completes necessary federal, state and local planning and reporting requirements;
- Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
- Conducts overall monitoring of programs in specific area of responsibility;
- Serves as resource to clients and the community in area of expertise;
- Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care. The on-call rotation varies month to month and the stipend is paid in addition to monthly salary.
Amherst County offers a generous benefit package which includes participation in the Virginia Retirement System, employer paid life and disability insurance, paid holidays, annual leave and sick leave, affordable medical, dental and vision insurance, etc.
Employees may be eligible for telework after satisfactory meeting probationary requirements and at the discretion of the department. Telework schedules vary based on the needs of the agency.
Employees may be eligible for telework after satisfactory meeting probationary requirements and at the discretion of the department. Telework schedules vary based on the needs of the agency.