Administrative Program Assistant I (Manassas Park)
Dept of Social Services - Local (765-01)
Position reports to Administrative Manager and operates in administrative program areas performing a broad array of front office and program related objectives (greet and assist customers/constituents, screen benefit applications, field phone calls, review mail and correspondence, scan documents into case management system) that requires application of program knowledge, office/administrative practices, State policies and procedures.
Incumbent provides administrative support to supervisor, management team, Director, and other staff within the department; manages confidential and highly sensitive data; research and relays information related to program area; responds to various inquiries from clients.
Deliver information to customers regarding programs, services, and policies of department; schedule appointments; assist with interpretation of State documentation; other duties as assigned.
Position requires performing work in the community that may occur outside of business hours.
Possible limited telework options.
All other duties as assigned.
Incumbent provides administrative support to supervisor, management team, Director, and other staff within the department; manages confidential and highly sensitive data; research and relays information related to program area; responds to various inquiries from clients.
Deliver information to customers regarding programs, services, and policies of department; schedule appointments; assist with interpretation of State documentation; other duties as assigned.
Position requires performing work in the community that may occur outside of business hours.
Possible limited telework options.
All other duties as assigned.